Privacy Policy

Trimlight South OC
Effective Date: October 08, 2022

Trimlight South OC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information through our website, online advertisements, lead forms, and customer communications.

1. Information We Collect

We may collect the following information when you request an estimate, contact us, or use our services:

Full name
Email address
Phone number
Property address, city, and ZIP code
Information about your lighting project, property ownership, and installation timeline
Information you voluntarily provide through our website, Facebook or Instagram lead forms, emails, or telephone conversations

Our website and advertising services may also collect technical information, such as browser details, website usage, and interactions with advertisements, through cookies and similar technologies.

2. How We Use Your Information

We may use your information to:

Respond to inquiries and provide free estimates
Schedule consultations and lighting installations
Communicate about products, services, appointments, and ongoing projects
Provide customer service and support
Send promotional emails, special offers, and marketing communications where permitted by law and, when required, with your consent
Improve our website, advertising, and customer experience
Comply with applicable legal obligations

3. Promotional Emails and Text Messages

Trimlight South OC may send promotional emails or text messages to customers who have agreed to receive them or where otherwise permitted by applicable law.

You may unsubscribe from promotional emails using the unsubscribe instructions provided in those messages.

If you have opted in to marketing text messages, you may reply STOP to opt out. Message and data rates may apply.

Submitting a request for an estimate does not, by itself, constitute consent to receive automated promotional text messages. Where required, we obtain separate consent before sending such messages.

4. Facebook and Instagram Lead Forms

When you submit a lead form through Facebook or Instagram, we receive the information you choose to provide.

We use that information to respond to your inquiry, prepare estimates, and discuss Trimlight installation services.

Meta may separately process information according to its own privacy policies.

5. Sharing Your Information

We do not sell your personal information.

We may share information with service providers who assist with website hosting, customer communications, payment processing, advertising, or business operations, subject to appropriate protections.

We may also disclose information when required by law.

6. Cookies and Advertising

Our website may use cookies, analytics tools, or advertising technologies to understand website traffic and improve advertising effectiveness.

You can manage certain cookie preferences through your browser settings and applicable website privacy controls.

7. Information Security and Retention

We take reasonable measures to protect personal information against unauthorized access, misuse, or disclosure.

We retain information for as long as reasonably necessary to provide services, maintain business records, and meet applicable legal requirements.

8. Your Privacy Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information, as well as to opt out of certain uses or disclosures.

California residents may have additional rights under California privacy laws.

To submit a privacy request, contact us using the email address below. We will respond in accordance with applicable law.

9. Children’s Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

Trimlight South OC
South Orange County, California
Email: derek@trimlightsouthoc.com
Website: https://www.trimlightsouthoc.com